Shipping policy
Use this revised version:
Shipping Policy
Shipping Area
FORAY currently ships to physical addresses within the contiguous United States only.
We do not currently ship through GoForay.com to:
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Alaska
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Hawaii
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Puerto Rico
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Guam
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U.S. Virgin Islands
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American Samoa
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Northern Mariana Islands
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Other U.S. territories or possessions
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International destinations
Customers in Alaska, Hawaii, and other unsupported locations may be able to purchase FORAY products through Amazon when available.
Shipping Cost
Standard shipping is free on all eligible orders within the contiguous United States.
Order Processing
Orders are generally processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Processing times may be longer during product launches, holidays, severe weather, or periods of unusually high order volume.
Estimated Delivery
Standard delivery generally takes 2–3 business days after the order has been processed and transferred to the carrier.
Delivery dates shown at checkout are estimates and are not guaranteed. Carrier delays, severe weather, incorrect addresses, and other circumstances outside our control may affect delivery.
Order Tracking
When your order ships, you will receive a confirmation email containing tracking information.
Tracking updates may take up to 24 hours to appear after the carrier receives the package.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
Contact pierce@goforay.com as soon as possible if an address needs to be corrected. We cannot guarantee that changes can be made after an order has entered fulfillment.
Additional shipping charges caused by an incorrect or incomplete address may be the customer’s responsibility.
Lost, Damaged, or Missing Packages
Contact pierce@goforay.com if your order arrives damaged, contains the wrong item, or appears to be missing.
Please include your order number and photographs of damaged products or packaging when applicable.
If tracking shows a package as delivered but it cannot be located, check around the delivery location and contact the carrier first. Then contact us so we can review the shipment.
Questions
For shipping questions, contact:
Also confirm your Shopify shipping zone includes only the lower 48 states. The policy should match what checkout actually permits.